We are currently experiencing a back log in orders as Covid begins to affect our suppliers, employees and freight companies, reducing staffing levels.  We are working to get orders dispatched as quickly and safely as possible.

Thank you for your understanding.

Here at Mudpuppy we know how much you love your dog. Because we love our dogs too!  Our entire team is committed to looking after your dog as if it were our own. Your dogs happiness is our number one concern.  As a result, a high percentage of our business is from repeat customers and referrals.

Kim - Owner

Kim has owned Mudpuppy since 2007 and is one of the senior groomers.  Being a qualified vet nurse, raw feeding nutritionist and dog groomer means that Kim is our go-to for everything. Kim has two Border terriers at home Nessie and Sylvee who keep her on her toes alongside chickens, and three cats Sugar, George and Wynda. Kim’s passion for animals doesn’t end there, with a love for horses too. If not grooming Kim is most often found in the office either doing paperwork or working on diet formulations for dogs with allergies!  On the weekend she is usually taking kids to sports or on outdoor adventures hunting and/or fishing!

Serena - Manager

Serena is the manager of Mudpuppy and helps Kim keep things running smoothly! She is the one you will see on reception when you drop your pets off or come in for pet supplies. She has 2 dogs called Rimu and Dozah. She has been with Mudpuppy on and off for about 12 years.  She loves going out for walks with her dogs and she also loves making tictocs of her dogs when they are out walking! He second favuorite thing to do is a spot of fishing on the Twizel canals!

Krystal - 2IC/Grooming Supervisor

Krystal is our 2IC & Grooming Supervisor!  She has 3 dogs called Willow, Mac and Jada and a cat called Puss. She has been with Mudpuppy for about 10 years and completed her grooming apprenticeship here so is the perfect one to ask for grooming advice when you come into the shop. She loves having a chat about any health issues your pet may have and has a heap of knowledge on raw feeding.  Outside of work she enjoys spending time with her family and friends.

Kylie - Senior Groomer

Kylie is another of our exceptional Senior groomers. She has been grooming for approx 15 years and aside from dogs her other passion lies with rabbits. She has an amazing family of bunnies which all have their own personalities! Kylie was raised with all sorts of animals around her and has a very kind and calm nature which makes her an expert in grooming our wriggley puppies! If you have a puppy in need of a groom then Kylie is your lady!

Racheal - Senior Groomer

Emersyn - Intermediate Groomer

You could pretty much say Emersyn has been grooming dogs since she was born! Being Kims oldest daughter, she spent her childhood hanging out at the grooming shop, sweeping up dog hair to earn some pocket money! Then when she got older she spent a fair bit of her time bathing and drying over the school holidays too.  Her first interest after finishing school was studying to be a rural vet tech, but struggling to find a job after finishing studying she came to work at Mudpuppy "Just for a bit" until she found a a job, and well, she never left! She is half way through her grooming apprentiship and is already gaining some loyal clients.  She lives with her boyfriend and their 8 dogs and enjoys hunting and fishing when mum gives her some time off!

Shanla - Trainee Groomer

Shanla has been working at Mudpuppy for the last 4 years. She started off as our daycare supervisor but has now just started her grooming apprentiship. Shanla has her national certificate in animal care and animal first aid certificate  When we asked Shanla what breed she would recommend as a ‘perfect family dog’ she replied with- “all of them! Build an army and cuddle them all!”. This sums up Shanla and her love dogs perfectly. She has 3 little fur children of her own, Scooter, Leo and Arlo who I am sure appreciate her practising her new grooming skills! 

Taylor - Bather and Dryer

Taylor was one of our daycare assistants when we were based in Caversham but has now moved onto a grooming role at our new premises. Learning the basics, but the most important part of grooming, the bathing and drying process! Taylor comes from a background in hairdressing but realised dogs are more her choice of client! Taylor has plenty of dogs at home, but “really dad won’t say no to another”. Taylor has a huge passion for helping dogs through behavioural issues and loves spending one on one time with our doggy friends to ensure they have the best time at Mudpuppy!



Sheryl - Shop Assistant

Sheryl can be found on reception a Monday afternoon. Sheryl has been with Mudpuppy and Otago Petfoods for years including at our first Mosgiel store and is known as the life of the Mudpuppy party! Sheryl has a great sense of humour and this is well loved in ‘the office’. With her two westies beside her she is a very valued member of our team.  She loves taking her dogs out walking along John Wilson Drive and is always up for a chat about anything to do with dogs!

12 McGlashan Street
Otago 9024
New Zealand